I just spent the morning reading through hundreds of your survey responses, and I'm humbled by your candid feedback.
Your passion for perfect lobster?
Remarkable.
Your suggestions for making Get Maine Lobster better?
Invaluable.
Let me share what I learned...
What you love about our lobsters:
- "Freshness and quality is unmatched" (this came up consistently)
- "Always arrives perfectly packaged and still frozen"
- "The ease of ordering and reliable delivery"
- "When there's an issue, customer service makes it right"
You also shared some challenges we need to address:
Price Accessibility
Many of you mentioned ordering more frequently if you could.
This hits home.
We're caught between maintaining premium quality while ensuring our lobstermen are compensated fairly for their families.
But your feedback has us exploring creative ways to make Maine's finest more accessible.
Promo Codes
Some of you mentioned needing clarification about which offers are valid and when.
Size Availability
Specifically for those larger tails (7-8oz and up).
We hear you, and we're working with our lobstermen to secure more of these premium sizes when available.
What truly moved me?
Learning how many of you trust Get Maine Lobster for life's special moments - birthdays, anniversaries, family gatherings.
Being part of these celebrations is an honor we don't take lightly.
To everyone who shared their thoughts - thank you.
Our commitment to quality will always remain the same, but your feedback helps us serve you better.
See you at the table,
Mark
PS: Before you go, I want to share 2 special offers available right now - no codes needed; just click and save:
For Those Who Love Big Tails:
4 or 6 Royal-sized 8-10 ounce Maine lobster tails
As Low As $37.50 per tail.